Mr. Rooter Plumbing of Rochester

Positive: Technicians are often described as nice, helpful, and professional. They respond quickly, even on weekends, and provide clear communication. Some technicians, like Kevin and Brandon, are highly praised for their expertise and customer service.
Negative: Some customers experienced high quotes, inflated prices, and difficulty getting refunds. One reviewer felt pressured and received unwanted spam emails. Some issues were not fully resolved on the first visit.
Overall: The company's responsiveness and availability are appreciated, but pricing and consistency in service quality are concerns.

Review Summary